Policies

Quality, safety and environmental policies

Formal Management commitments that govern the planning and execution of every service.

Policy

Quality Policy

The purpose of GRUPO MCHG SERVICIOS INDUSTRIALES, C.A. is to provide industrial services for the oil and gas industry that meet applicable contractual, legal and regulatory requirements and its clients' expectations, in every contract it executes.

Management is committed to establishing, maintaining and continually improving a quality management system focused on disciplined work planning, personnel competence and documentary traceability of everything that is executed and delivered.

Management commitments

Deliver the scope, schedule and specifications agreed with each client.
Execute the work with qualified personnel, approved procedures and fit, inspected equipment.
Verify the quality of materials and supplies through certificates, inspections and testing, according to each project's quality plan.
Document every activity — from the work order to the delivery dossier — to guarantee complete traceability.
Identify, analyze and correct non-conformities, and prevent their recurrence.
Measure client satisfaction and use the results as an input for improvement.
Periodically review quality objectives and the resources needed to achieve them.

Scope

This policy applies to all of the company's service lines, in every operating area where it executes contracts, and is binding on its own and subcontracted personnel.

Responsibilities

The Presidency approves this policy and allocates the resources for its fulfillment. The designated quality lead maintains the management system, coordinates internal audits and reports performance to Management. Every worker is responsible for the quality of their own work and for reporting any deviation.

Review

This policy is reviewed at least once a year, or whenever the company's circumstances, its clients or the applicable regulations change, and is communicated to all personnel and interested parties.

Policy

Occupational Health and Safety (HSE) Policy

For GRUPO MCHG SERVICIOS INDUSTRIALES, C.A., people's safety and health are a condition of the work, not a negotiable target: no operational, schedule or cost requirement justifies putting workers, third parties, assets or the environment at risk.

Management is committed to providing safe and healthy working conditions, preventing occupational injuries and illnesses, and complying with Venezuelan occupational health and safety legislation — the LOPCYMAT act and its regulations — as well as its clients' HSE requirements.

Management commitments

Identify the hazards and assess the risks of every activity before starting it, applying job-task risk analysis and the client's permit-to-work system.
Stop any work when safe conditions are not guaranteed: every worker has the authority and the duty to do so, without reprisals.
Provide adequate personal protective equipment, inspected tools and equipment, and training before every activity.
Investigate all incidents and accidents, share lessons learned and apply verifiable corrective actions.
Maintain occupational health surveillance and emergency preparedness and response programs.
Promote worker participation and consultation through the Occupational Health and Safety Committee and prevention delegates.
Require contractors and suppliers to meet the same health and safety standards.

Scope

Applies to all of the company's activities, facilities and work fronts, to its own and subcontracted personnel, and to visitors in its work areas.

Responsibilities

The Presidency approves this policy and guarantees the resources. The designated HSE lead manages the occupational health and safety program, coordinates with the Occupational Health and Safety Service and reports performance to Management. Supervisors are responsible for the safety of their crews; every worker, for applying the procedures and reporting unsafe conditions.

Indicators and targets

The company records and analyzes its accident and preventive-management indicators, and sets annual improvement targets.

Review

This policy is reviewed at least once a year or after a significant change in operations, legislation or safety results, and is communicated to all personnel.

Policy

Environmental Policy

GRUPO MCHG SERVICIOS INDUSTRIALES, C.A. recognizes that its activities take place in sensitive operating areas and natural environments, and is committed to preventing pollution, minimizing its environmental impacts and complying with Venezuelan environmental legislation and its clients' environmental requirements.

Environmental management is an integral part of the planning and execution of every service, from the upfront assessment of aspects and impacts through to close-out and restoration of the intervened area.

Management commitments

Identify and assess the environmental aspects and impacts of every activity and establish operational controls to prevent or mitigate them.
Prevent spills and leaks through equipment inspection, secondary containment and contingency response plans.
Manage hazardous and non-hazardous waste in accordance with current regulations, prioritizing reduction, reuse and recycling.
Use water, energy and materials efficiently at work sites and camps.
Restore and hand over intervened areas in the conditions agreed with the client and the competent authorities.
Train and raise personnel awareness of good environmental practices.
Comply with the Organic Environmental Law, its technical standards and the environmental requirements of operators and mixed companies.

Scope

Applies to all service lines, work fronts, workshops, camps and logistics activities of the company, as well as its contractors and suppliers.

Responsibilities

The Presidency approves this policy and provides the resources. The designated environmental lead coordinates the assessment of aspects and impacts, waste management and relations with the authorities. Every supervisor and worker is responsible for applying the environmental controls defined for their activity.

Review

This policy is reviewed at least once a year or whenever operations, legislation or client requirements change, and is communicated to personnel and interested parties.

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